Thank you for your trust

First, we ask you to provide pictures and videos of the product in order to see what is wrong with the product. So we can judge the cause. Secondly, we found out that the product quality problem was caused by Alibaba's logistics problems, and we also submitted relevant evidence to Alibaba for review. Finally, we also gave you a refund in time. We also thank you for choosing our products before. We are deeply sorry for the product problems caused by logistics.